Our Commitment
Terms & Conditions for Meridio Products
By purchasing any Meridio product, you agree to the following terms and conditions. These guidelines are created to ensure a fair, transparent, and reliable experience for all customers.
01. Exchange Policy
Products may be exchanged within 7 calendar days from the date of delivery. However, products that have already been opened, installed, or used will not be eligible for exchange.
02. Invoice Retention
Customers must retain the Invoice-cum-Delivery Note for future reference. This document will be required for any service request, warranty claim, or communication related to the product.
03. Delivery
All products will be delivered to the address specified by the customer at the time of order placement. The responsibility and risk related to the goods are transferred to the customer once the product has been delivered.
04. Warranty
All Meridio products are covered under a technical warranty for manufacturing defects for a period of two (2) years from the date of invoice. However, electrical components such as tubes, bulbs, chokes, drivers, and remotes damaged due to power fluctuations or electrical issues are not covered under warranty.
05. Warranty Exclusions
Any parts or components that are damaged, broken, or mishandled after delivery will not be covered under the warranty policy.
06. Dispute Resolution
In the event of any dispute arising from the purchase or use of Meridio products, the matter shall fall under the jurisdiction of the courts located in Udaipur, Rajasthan. Any other disputes shall be referred to a sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996.
07. Liability Clause
In case of any damage caused to persons (including death), property, or the product itself, where the cause is attributed to the product sold under this invoice, the company’s liability shall be strictly limited to the cost of the concerned product only. No additional claims, compensation, or liabilities beyond the product value will be accepted.
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